Emotional Intelligence

 
Product Offering:
Course Format:
Typical Audience:
Standard Times:		 Classroom Training
1 day
All Business Professionals
8:30 am - 3:30 pm

Individuals, who are not "emotionally smart" waste time on worry, stress, conflict, self-control, and sometimes undermine their own happiness and success. This course will help you learn how to build better interpersonal skills, manage reactions, raise your level of emotional intelligence, and gain greater success in working with individuals and teams.

Learning Objectives

  • Develop a working knowledge of Emotional Intelligence (EI).
  • Examine the fifteen EI competencies.
  • Learn what emotions are for.
  • Apply Emotional Intelligence to the workplace.

Course Agenda

  1. Discuss the nature of emotional intelligence.
  2. Develop and emotional awareness of yourself.
  3. Discover the cost of emotional illiteracy.
  4. Explore 15 competencies of emotional intelligence.
  5. Identify “People Smart,” “Being Smart,” and  “Working Smart” Strategies.
  6. Learn how to “”Live Smart” and increasing Emotional Intelligence.
  7. Manage your emotions.
  8. Motivate yourself and develop high self-esteem.
  9. Develop interpersonal expertise.
  10. Examine the roots of empathy.
  11. Analyze relationships.
  12. Help others help themselves.
  13. Apply a 10-step curriculum for emotional wisdom.


 
 

KNOWLEDGE. SKILL. SUCCESS.